Privacy and Cookie Policy

The company Vivenza Perfumes and Cosmetics, the owner of the website "", respects your privacy and strives for this privacy to comply with the generally accepted legal requirements regarding data collection, processing and transfer. By using the "" website or the services provided by it (and thus agreeing to the terms of use), you expressly consent to Vivensa Perfumes and Cosmetics Company's use of your information as described in this privacy policy. Your use of the Vivenza website is subject to your agreement to the “” terms of use and its privacy policy. If you do not agree to the terms and this privacy policy, then you should not continue to use "".

We are committed to respecting and maintaining the privacy of users and visitors who use or visit the site. The purpose of this privacy policy is to clarify the manner in which your information will be used, including the personal information that we may obtain from you while you use the "" website.

Information about our customers is an important part of our business, and we will not sell or share this information with others. Only, and as described below, any exchange of this information will be limited to the group of companies / branches of Vivenza Cosmetics and Perfumes, which follow or are subject to the same privacy policy mentioned.

Collecting personal data and how it is used

By using the “” website, you provide us with certain information (referred to as “personal data” below) that we may collect and store to provide the required services and perform our contractual obligations, in addition to allowing us to understand the users of the site to improve and develop “Vivenza. "

This information includes, your name, your address, phone number, your email address, bills and credit cards, direct debit card, the date of the request, your observations during your visit to the website (and includes the user's computer address, the geographical location, the browsing system used, the operating system, the source Transfer, visit duration, number of pages viewed, website navigation ... etc).

Information related to any transaction that takes place between us and you through the "Vivenza .co website", and includes information related to any purchases of our products or services. Information that you provide to us to register with us as a registered user (including your account details) Information that you provide to us in order to subscribe to the "" services, e-mail notifications and / or newsletters.

Any other information you choose to send to us, and your comments, including product / service evaluation

We may use your personal information that you provided to us or that was collected by us to: To register you on the "" website, and to administer and provide our services as mentioned in ""

To fulfill our obligation to provide services to you, including the purchase of products, the process of delivering them, and obtaining their price.

To analyze and evaluate your shopping preferences (such as the market, customers, product analysis, etc.) to enable us to review, develop and improve the products and services that we offer, and to enable us to provide you and our customers with relevant information through our marketing programs. We may use your personal information to make decisions about the uses of your computer technology, for example automatically selecting products and services that we think are of interest to you from the information available to us. We may inform you about these products and services, including special offers and discounts, competitive offers, etc. (including products and services of other competitive companies and institutions) by e-mail or phone (including automated marketing calls), text messages and other electronic messages. Such as picture messages, mail, fax, etc.

When you provide us with personal data, you will find the option to refuse to obtain information on products and services either from us or from a third party if you do not wish to do so, and to enter you if you wish to any competitive raffles / prizes. We may supplement your personal information that you provide with information that we may receive from a third party (for example credit rating agencies). Fraud prevention

Fraud prevention

In order to protect our customers and protect us from fraud and theft, your personal information that we obtain (to confirm identity and other information in our customer records, including how to set up your account, etc.) may be shared with other groups / companies / companies affiliated with Vivenza Cosmetics. And perfumes, other third parties, companies and retailers, financial institutions and others (including legal institutions) competed to prevent and detect fraud.

Phone calls

All telephone communications (incoming and outgoing) may be recorded to verify content and may be used along with your records for regulatory compliance, quality control, employee training, prevention or detection of criminal activity, and resolution of complaints.

Sharing your personal data with others

While we will do our best to protect and maintain the confidentiality of the information provided to us, we may share your personal data with others from the group of subsidiaries or branches of "Vivenza" for cosmetics and perfumes, or we may share it with other parties, companies or retailers and institutions that provide services or products that we offer. You through "" for the following reasons:

  • Following up and managing any awards or competitions that may be offered by these companies or institutions
  • Agents, employees or any third party with whom it has been agreed to provide services to us.
  • To any party with which it has been agreed to transfer rights or duties according to our agreement with you.
  • Under our right to do so, or under the law that we are obligated to do so in connection with any legal procedures or any legal procedures that may arise.