Payment

1. What Kind of payment method may I use?

• Currently, we accept payment online with Debit Cards, Credit Cards (Visa, MasterCard) if you prefer Cash on Delivery method you can pay only cash once you receive your order please note additional fees 1 KWD will apply.

IS IT SAFE TO ORDER ONLINE?
I'M HAVING TROUBLE WITH MY CREDIT CARD INFORMATION FOR MY ONLINE ORDER?
WHEN WILL MY CARD BE CHARGED?
HOW MUCH DOES IT COST TO RETURN AN ITEM?
HOW DO I EXCHANGE AN ITEM?

2. Is it safe to order online?

• We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details.
• Information passed between your computer and our website cannot be read in the event of someone else intercepting it

I'M HAVING TROUBLE WITH MY CREDIT CARD INFORMATION FOR MY ONLINE ORDER? WHEN WILL MY CARD BE CHARGED? HOW MUCH DOES IT COST TO RETURN AN ITEM? HOW DO I EXCHANGE AN ITEM?

3.When will my card be charged?

• If you pay by credit/debit card, once the transaction is completed online, your card will be charged automatically upon validation of the order
• If you will pay Cash, once you receive your order

HOW MUCH DOES IT COST TO RETURN AN ITEM? HOW DO I EXCHANGE AN ITEM?

4. Having trouble with my debit/credit card information for my online order?

• If you receive an error message related to credit card authorization failure, double check the card details such as; expiration date CVN or security code, try re-entering your Cart details, and be sure that the card is current and valid
• Please note: that some financial institutions require customers to activate their card for online shopping, and they may set a daily limit
• After validating all payment information’s and an error message is received after a second attempt, call our Customer service team or contact your financial institution for further assistance

WHEN WILL MY CARD BE CHARGED? HOW MUCH DOES IT COST TO RETURN AN ITEM? HOW DO I EXCHANGE AN ITEM?